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Our Comprehensive Sump Pump Service Process

Our service is designed to ensure your sump pump system is ready to handle any water event, providing you with peace of mind.

Step 1: System Diagnosis and Assessment

For existing systems, we perform a thorough check of the pump, float switch, check valve, and discharge line. For new installations, we assess your basement’s water drainage patterns and size the pump correctly to match your home’s specific needs and local flood risk.

Step 2: Precision Repair, Installation, or Replacement

Based on the assessment, we execute the required service. For repairs, we address issues like faulty float switches or clogged impellers. For new installations or replacements, we ensure the pump is correctly positioned in the pit, the discharge line is properly routed, and the electrical connections are safe and up to code.

Step 3: Performance and Safety Testing

We rigorously test the system by manually activating the float switch to ensure the pump engages and discharges water effectively. We also verify the check valve is preventing backflow and, for battery-backup systems, confirm the battery is fully charged and operational.

Step 4: Preventative Maintenance Consultation

We provide a detailed report and offer advice on preventative care, including the importance of an annual Sump Pump Maintenance check and what to do during heavy rain events to ensure your system is never overwhelmed.

  • How long does a typical sump pump last?

    The average lifespan of a sump pump is 7 to 10 years. However, this can vary significantly based on the frequency of use and the quality of the unit. Regular professional maintenance is the best way to maximize its lifespan and ensure reliability.

  • What is a battery backup sump pump, and do I need one?

    A battery backup sump pump is a secondary pump that runs on a battery, providing protection during a power outage. Since most flooding occurs during severe storms when power is often lost, a battery backup is highly recommended, especially in areas prone to heavy rain or high water tables, to ensure continuous flood protection.

  • What are the signs that my sump pump is failing?

    Common signs of failure include the pump running constantly (indicating a float switch issue or improper sizing), making loud or unusual noises (indicating a worn-out bearing or jammed impeller), or failing to turn on when the pit fills with water.

  • What is the primary function of a sump pump?

    The primary function of a sump pump is to prevent basement flooding by removing excess water that collects in the sump pit (a hole, usually dug in the basement floor). When the water level rises to a certain point, the float switch activates the pump, which then pushes the water out of the house and away from the foundation.

  • How often should a sump pump be maintained?

    A sump pump should be professionally inspected and maintained at least once a year, ideally before the heavy rain season. This maintenance ensures the float switch is working correctly, the discharge line is clear, and the pump impeller is free of debris, preventing failure when you need it most.

Call Jazz to Schedule Your Sump Pump Service Today

Don’t wait until disaster strikes to take action. Many homeowners fail by ignoring their sump pump until it’s too late, which could cost them thousands of dollars in water damage repairs.

Protect your home and family by scheduling a sump pump service with Jazz Heating, Air Conditioning and Plumbing today. Our expert technicians can assess the current state of your sump pump system and provide any necessary repairs or maintenance to keep it functioning at its best.

Schedule your sump pump service and relax knowing your home is protected by the best in the business.

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Homeowners Who Trust Us!

Tony V. From Jazz was great. Explained everything and was super helpful and got our hot water wiring again!
Fred Dieckmann

Fred Dieckmann

March 10, 2021
Naveed did an awesome job replacing the pipes under our sink!
Tandace Dell’Immagine

Tandace Dell’Immagine

January 6, 2026
Agustin M. provided the included maintenance on our furnace unit and duct work. He was very informative and professional and provided guidance in adjusting my unit.
Jennifer Nolasco Baterna

Jennifer Nolasco Baterna

January 6, 2026
Excellent service by Jazz Heating! Special shoutout to Alex and Brandon who were very professional and kept everything tidy and clean while working. Highly recommended!
AE

AE

January 5, 2026
Isaac G did an amazing job!
Mikhail Nikitin

Mikhail Nikitin

January 6, 2026
Q was great to work with this morning. I signed up for the monthly service and hope to work with him in the future.
RICHARD KIHLTHAU

RICHARD KIHLTHAU

January 6, 2026
Experienced wonderful service from Shamir D. and Tony V. They both took the time to explain water heater maintenance and the reasons behind the issues with the water heater. I was able to decide to replace our water …
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Valentina Im

Valentina Im

January 7, 2026
Isaac A do a great job today
Alex Matthews

Alex Matthews

January 6, 2026
Isaac A was amazing he did great determining what was going on with my downstairs thermostat
Guifeng Yu

Guifeng Yu

January 6, 2026
Q was fantastic today! I appreciate him showing photos to explain what is happening in the attic.
Amelia Laguna

Amelia Laguna

January 7, 2026
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Discover the difference with our Local HVAC & Plumbing Experts You Can Trust. At Jazz, we’re not just technicians; we’re GetJazz Technicians! We’re committed to excellence in every task. Our team stands apart with a foundation of trust and skill, ensuring your home is in the safest hands. With Jazz, you’re choosing a partner who values the safety, efficiency, and comfort of your home as much as you do.

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Jazz Is Your Trusted Neighbor

We’re not just another service provider; we’re your neighbors, offering specialized services designed for our local communities. Our commitment to quality and efficiency is unwavering, as we strive to enhance your home’s ambiance with our services. Our strategically located offices in Pleasanton, Sacramento, and Santa Rosa enable us to maximize our service area, ensuring prompt and efficient service across the regions.