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Our Comprehensive Sump Pump Service Process

Our service is designed to ensure your sump pump system is ready to handle any water event, providing you with peace of mind.

Step 1: System Diagnosis and Assessment

For existing systems, we perform a thorough check of the pump, float switch, check valve, and discharge line. For new installations, we assess your basement’s water drainage patterns and size the pump correctly to match your home’s specific needs and local flood risk.

Step 2: Precision Repair, Installation, or Replacement

Based on the assessment, we execute the required service. For repairs, we address issues like faulty float switches or clogged impellers. For new installations or replacements, we ensure the pump is correctly positioned in the pit, the discharge line is properly routed, and the electrical connections are safe and up to code.

Step 3: Performance and Safety Testing

We rigorously test the system by manually activating the float switch to ensure the pump engages and discharges water effectively. We also verify the check valve is preventing backflow and, for battery-backup systems, confirm the battery is fully charged and operational.

Step 4: Preventative Maintenance Consultation

We provide a detailed report and offer advice on preventative care, including the importance of an annual Sump Pump Maintenance check and what to do during heavy rain events to ensure your system is never overwhelmed.

  • How long does a typical sump pump last?

    The average lifespan of a sump pump is 7 to 10 years. However, this can vary significantly based on the frequency of use and the quality of the unit. Regular professional maintenance is the best way to maximize its lifespan and ensure reliability.

  • What is a battery backup sump pump, and do I need one?

    A battery backup sump pump is a secondary pump that runs on a battery, providing protection during a power outage. Since most flooding occurs during severe storms when power is often lost, a battery backup is highly recommended, especially in areas prone to heavy rain or high water tables, to ensure continuous flood protection.

  • What are the signs that my sump pump is failing?

    Common signs of failure include the pump running constantly (indicating a float switch issue or improper sizing), making loud or unusual noises (indicating a worn-out bearing or jammed impeller), or failing to turn on when the pit fills with water.

  • What is the primary function of a sump pump?

    The primary function of a sump pump is to prevent basement flooding by removing excess water that collects in the sump pit (a hole, usually dug in the basement floor). When the water level rises to a certain point, the float switch activates the pump, which then pushes the water out of the house and away from the foundation.

  • How often should a sump pump be maintained?

    A sump pump should be professionally inspected and maintained at least once a year, ideally before the heavy rain season. This maintenance ensures the float switch is working correctly, the discharge line is clear, and the pump impeller is free of debris, preventing failure when you need it most.

Call Jazz to Schedule Your Sump Pump Service Today

Don’t wait until disaster strikes to take action. Many homeowners fail by ignoring their sump pump until it’s too late, which could cost them thousands of dollars in water damage repairs.

Protect your home and family by scheduling a sump pump service with Jazz Heating, Air Conditioning and Plumbing today. Our expert technicians can assess the current state of your sump pump system and provide any necessary repairs or maintenance to keep it functioning at its best.

Schedule your sump pump service and relax knowing your home is protected by the best in the business.

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Homeowners Who Trust Us!

Q. Did a excellent job and explained everything to my understanding great job
Marsha Banks

Marsha Banks

January 26, 2026
Agustin was awesome, he came on time, checked the unit, provided visual reference of the status of the unit and provided recommendations on next steps. All done professionally, cleanly, and no pressure!
J

J

January 26, 2026
Justin provided great service and has great knowledge about the hvac
sampath kumar

sampath kumar

January 26, 2026
Isaiah came out to deal with a backed up kitchen drain after I had tried to clear the P-Trap which was clear. He quickly and accurately diagnosed the issue, ran a high pressure hose 20 feet down …
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Olwarz

Olwarz

January 26, 2026
Edwin and Hernan were absolutely amazing :) they’re the best, and I can’t recommend them enough.
Mikey Ling

Mikey Ling

January 26, 2026
Isaac A did a fantastic job with my furnace maintenance today
Pete K

Pete K

January 26, 2026
Anthony Z provided great service. Thanks!
Kerem Celik

Kerem Celik

January 26, 2026
Thank you so much to Isaac A for coming out to do my furnace inspection. Most thorough inspection I’ve ever received. May god bless you.
Terry Langston

Terry Langston

January 26, 2026
Justin
Laura Regan

Laura Regan

January 27, 2026
Great and reliable work, as always. Highly recommend. Our latest technician Nicholas Fernandez was friendly, knowledgeable, and took the time to answer all our questions and explain everything to us.
Jeff Henderson

Jeff Henderson

January 27, 2026
Local HVAC & Plumbing Experts You Can Trust

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Discover the difference with our Local HVAC & Plumbing Experts You Can Trust. At Jazz, we’re not just technicians; we’re GetJazz Technicians! We’re committed to excellence in every task. Our team stands apart with a foundation of trust and skill, ensuring your home is in the safest hands. With Jazz, you’re choosing a partner who values the safety, efficiency, and comfort of your home as much as you do.

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Jazz Is Your Trusted Neighbor

We’re not just another service provider; we’re your neighbors, offering specialized services designed for our local communities. Our commitment to quality and efficiency is unwavering, as we strive to enhance your home’s ambiance with our services. Our strategically located offices in Pleasanton, Sacramento, and Santa Rosa enable us to maximize our service area, ensuring prompt and efficient service across the regions.